Custom Metric Management and Sorting


3 Comentários

  • Vincent Dollet
    Zendesk Product Manager

    H Jason Brown, thanks for reaching out.

    At the moment, we are planning to make it easier for you to manage and find your calculated metrics and attributes. While we're aware it is important, I do not yet have a timeline for that improvement. We will get back to this thread as soon as we have more information

    Kind regards


  • Tim Grimshaw

    Plus one on this one please!

    With the tag reporting that was massively improved recently, it has had the side effect of meaning that we've now got lots more custom metrics and attributes than before. 

    I noticed this new feature - which I love - where you see how many dashboards a query is currently used on, in the query editor:

    It would be awesome if something similar existed for metrics/attributes please - i.e. especially with some of the older ones created - to be able to go into the metric/attribute editor and see how many (and which) queries are using those metrics/attributes. 

    Also... would LOVE to be able to see more details of the metrics/attributes - like who last edited it / who created it etc. Again, with there being lots more interest around these custom items, it would be great to have a way to manage them.


  • Vincent Dollet
    Zendesk Product Manager

    Hi Tim Grimshaw, thanks for your feedback. I fully appreciate the importance to help you manage your metrics and attributes (grouping, sorting, locking, auditing, usage visibility). This will likely be split in multiple projects. I unfortunately don't have a timeline yet - but we're working on a plan for grouping & locking. We'll communicate more information as the plans firm up.


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