Clarity on Time Travel widget
RespondidaI've been trying to get the Time Travel widget to work for so long at this point that I've become convinced it simply isn't a functional feature. The documentation on this widget seems to be lacking, assuming there's some specific pre-condition that needs to be met for it to catch on.
In my testing I've created general queries using Update - Date as the attribute and tested adding a Time Travel widget to a dashboard using this query in the following conditions:
- Filtering the Update - Date attribute itself to 'Today' in the query
- Adding an additional Filter on Update - Date to 'Today' in the query
- Using a Time Filter widget set to 'Today' in the dashboard with the query itself unfiltered
In each of these, the Time Travel widget simply doesn't do anything when added. I've tried every combination of specifying 'Today' for the data that I can think of, and the widget appears to just not work at all.
I don't believe I'm the only one with this issue, there was a similar question brought up in a prior AMA that just referenced the documentation which does not answer this question - https://support.zendesk.com/hc/en-us/community/posts/360034236654-Time-travel-feature
Either the documentation is lacking a critical component that's required to make this widget work, or the widget is being impacted by some unknown bug. I'd really appreciate any clarity that could be given on this topic!
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Hello Saxon!
The time travel widget is notoriously picky. The best option for this is to utilize Bookmarks and the standard time filter as both of these options are superior and do essentially the same thing as time travel. I would not be surprised if the time travel widget were to be removed in coming updates to Explore. Let me know if bookmarks and time filters will work for you! Or I can open a ticket for us to work on this deeper!
Best
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Hey Chris H, thank you for the response!
Funny enough, Time Filter + Bookmarks is exactly how I've been getting around this, though needing to use two filters in conjunction to accomplish what an existing feature *should* already do is definitely not the most effective resolution for us.
I would absolutely appreciate if the Time Travel widget would work as expected, or if the documentation could be updated to elaborate on "notoriously picky" and how it can actually be used in production, as this is conceptually a really useful filter for gaining context in reporting.
Thank you!
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