Is it possible to leave messages to the chat after a user leave the chat?
RespondidaHi,
I'm using this chat solution in our service for authenticated users.
User can see the chat history when they come back to our site but I can not find the way to leave a message to the chat history.
Now I'm sending an email to the user if they leave the site before they get reply.
Thanks for your help.
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Once the user has left the chat the session is closed and you won't be able to reply to them.
As you mentioned though, it is possible to open a follow up ticket to them assuming of course you've captured their email address.
Por favor, entrar para comentar.
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