I realize this may not seem like a big issue for users who are working with more screen real estate and/or have better eyesight but I'm bringing this up since it is a big detractor from my daily productivity while working within Zendesk.

While in the Home page, there is a panel that cannot be minimized for Getting started.  It was explained away previously that this can just be "ignored" however, since it cannot be collapsed, the huge amount of space it is taking up on my macbook pro screen is very significant.

Here is an example of a ticket I'm working today - The ticket is well established and I do not need to reference the side-panel any longer.  This is how the UI is for me after I resize my text so I can read it.

Why can't we collapse this the same way that is already on the Views screen?

et al