Moving Articles between Multibrand Help Centers
RespondidaHello!
We’ve recently upgraded to Enterprise and now need to migrate articles from our single help center and distribute between three separate (child) help centers. We have around 400 articles so ideally looking for a quick/bulk way to do this rather than having to copy & paste and manually add labels/settings. Thanks 😊
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Hey Stuart :)
Please try this once, I hope it will help you.
https://support.zendesk.com/hc/en-us/community/posts/360004399708-How-to-migrate-Knowledge-Base-articles-from-CSV-to-Zendesk
Let me know if any confusion.
Thank You
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Any idea how we get our knowledgebase out of our other ZenDesk Brand so we can do this import?
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Hi Liam -
The information in this article might help:
Alternatively, there are a number of apps and services available through the Zendesk Marketplace that can assist you.
Por favor, entrar para comentar.
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