7 hour difference in time stamps

1 Comentários

  • Amie B

    Hey Cheryl,

    The timestamp difference you're seeing here between the internal note timestamp for the call and the comment timestamp for the ticket is expected behaviour in Zendesk. The Talk timestamp displays in UTC time. 

    This guide here confirms this expected behaviour for you. 

     

    Hope this helps you from here with this one. :)

    Best,

    Amie

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