What does EAP stand for

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  • Comentário oficial
    Nicole S.
    Zendesk Community Team

    Hi Hannah - 

    "EAP" stands for "Early Access Program." It's the same as what a lot of other companies refer to as "betas." Basically, it's when we want to test a new product or feature with a small group of users as one of the final validation stages before a release. 

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