I'm sure everyone that's used ZD support for a while can recall at least one instance in which they wished they could undo a message they sent.
Obviously there's no way to actually undo a sent message, as e-mail is involved. But it occurs to me that a similar mechanism to what Gmail uses could be implemented, where a small delay could be invoked (~10 seconds) between when the user submits the changes, and when the message is actually sent. In general, I think most commonly when a user sends a message by accident, they realize their error almost immediately after pressing "send" - which is why the "undo send" feature in Gmail (even though it's not an ACTUAL undo) is extremely helpful, and I'd love to see similar functionality in ZD Support.
Thanks for your consideration.
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