Looking at https://developer.zendesk.com/apps/docs/support-api/ticket_sidebar#ticket-change-events there's no ZAF event if notes is changed on a requester.
You have these events:
But not this one:
You do have it on User sidebar though (https://developer.zendesk.com/apps/docs/support-api/user_sidebar#events).
We need ticket.requester.notes even for a certain app we're developing that needs to track changes to user notes.
Por favor, entrar para comentar.