Zendesk talk phone numbers

3 Comentários

  • Devan - Community Manager
    Zendesk Community Team

    Hello Emma Löfström,

    This is the case that he call back function will not work when forwarding calls. I've shared some documentation on the limitations and features of customer call back if you have any other questions on this topic.  

    Enabling customer callback

    Best regards. 

    0
  • Emma Löfström

    Hi Devan,

    Strange as I just recieved a message from Zendesk support saying it should work. 

    0
  • Devan - Community Manager
    Zendesk Community Team

    Hello Emma Löfström,

    My apologies if I misunderstood your original request. Looking over the response on your ticket, this should work as that agent described.

    Best regards.

    0

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