Tracking information immediately displayed on Shopify Sidebar
Right now, when you're trying to see or get the tracking information for a particular Shopify order, you have to view the order, then click into "Shipping information".
It would be immensely helpful if that information was displayed on the first page without having to view the order first. We work in e-comm and a large proportion of our incoming tickets are about tracking info or when something has been shipped. The easiest way for us to know is to gauge by this information.
Not having to click multiple times to access would save a TON of time, much like the existing (or previous) Shopify app that we can install from the marketplace.
-
Hi Marco,
Thanks for your feedback! I've captured this and passed it onto our designer.
Cheers,
David
-
We absolutely agree with this -- 110%. The Shopify for support app has the tracking link already on the first screen so it would be a bummer to lose this
-
Hi Sydney,
Our designer is looking at ways to bring this forward, hopefully have an update soon.
Cheers,
David
-
Thanks, David!
Por favor, entrar para comentar.
4 Comentários