How can we able "Final users" to see the list of opened ticket in the HELP CENTER

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2 Comentários

  • Kay
    Community Moderator

    Hi Blaise 👋

    What you are looking for is named the Customer request portal.
    It depends on your Guide subscription if you have that.

    If it’s included in your subscription and if an end-user is logged in they should be able to go to the following url.
    [[YOUR ZENDESK SUBDOMAIN]].zendesk.com/hc/en-us/requests

    1
  • Blaise Kremer

    OK many thanks Kay, I will check our Guide Subscription to check if we have the good options.

    0

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