Filter FAQ articles available according to a country

1 Comentários

  • Thomas Verschoren
    Community Moderator

    Hey,

    Zendesk allows for locales so you can create your Help Center (HC) in 3 languages:

    • domain.zendesk.com/hc/es
    • domain.zendesk.com/hc/fr
    • domain.zendesk.com/hc/it

    the nice thing is: if an article is translated only in ES and FR, it will not show up in the IT version of the Help Center.

    So you could do something like:

    • France: translate ABC into French
    • Italy: only translate E
    • Spain: only translate D

    Then, if you use the SDK and it follows the locale of the User's device (the default), or if you overwrite the locale via 

    Support.INSTANCE.setHelpCenterLocaleOverride(locale)

    They will only see articles in their Locale and not the others.

    Mind, you do need to translate sections and categories too!

    0

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