Change Zendesk Support bot profile pic/avatar?
Hey all,
Just wondering if it's possible to change the profile pic/avatar of the Zendesk Support bot? Looking at other bots this functionality is offered (or not offered) in the Bot configuration itself - but I was wondering if I'd missed something.
It would look more official if it could contain our company logo and would hopefully entice more users to use it.
Cheers
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Hi Luke Bradshaw,
Unfortunately changing the Zendesk Support bot's pic or avatar isn't possible in the current integration.
We've had a number of requests to introduce this feature and will look to offer this in the future. Will keep you updated on the progress.
Thanks,
David
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