Sometimes in the morning, when i start working , i start Zendesk support and talk; but occasionally i just forget to put my status on available for calls (green status).
So basically 15 min. later i realise this and i put it on green.
Can it not be an option that we can have a setting inside Zendesk that says: upon starting Zendesk session, put current user automatically available status for Talk and also for Chat?
Por favor, entrar para comentar.