Count tickets with attachments

3 Comentários

  • Elaine Hilario
    Zendesk Customer Advocate

    Hi Glen,

    There's currently no native way to report on tickets with attachments in Explore.

    You could certainly post a feature request to our Product Feedback forum! Our Product Team reviews this forum regularly and it has inspired many of the enhancements we've made to Zendesk over the years. :)

  • Glen Schneider

    Hi Elaine, 

    Thank you for the responce 

  • Andrei Kamarouski
    Community Moderator

    Hi Glen Schneider

    As a workaround, you could tag the tickets with attachments by adding this tag to macros where you have attachments. Then you can build any reports in Exploe. 


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