On Enterprise, does a custom Role ALWAYS use an Agent license?

3 Comentários

  • Chandra Robrock
    Community Moderator

    Your assumption is correct! The only role that would not take up a full Agent seat would be a Light Agent. 

  • John S

    Well that was easy! Thank you!

  • Heather Rommel
    Community Moderator

    Yes that's correct and I would love to see the ability to set up additional Light Agent roles because not all Light Agents are the same!


Por favor, entrar para comentar.

Powered by Zendesk