Possible Zendesk Security Issue

3 Comentários

  • Cheeny Aban
    Zendesk Customer Advocate

    Hi Eric,

    Did you embed the widget code on your own site? if yes, we suggest that you double-check the code to confirm if the correct code was added. Our Support team can also take a deeper look regarding your account setup, here's how you can contact us

     

    0
  • Eric Chen

    Hi Cheeny, I wrote the website. I can confirm that the widget is from the company's account, but all messages are still being routed to my personal account. I think there is a security issue somewhere.

    0
  • Cheeny Aban
    Zendesk Customer Advocate

    Hi Eric, I highly suggest that you contact our Customer Support so we can further review those accounts.

     

    0

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