Out of Office Notification

1 Comentários

  • Comentário oficial
    Hubert Chui
    Zendesk Team Member

    Hello Sunita,

    I am afraid this is working as design as specified in article Causes for ticket suspension.

    Out of office and vacation auto-generated response emails are suspended by our system.

    If you would like to turn these emails into tickets, please remove the words 'vacation', 'Out of Office', 'Auto-reply', or any similar terminology from the email subject and headers. Please contact your email provider for details on adjusting email settings. 




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