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Sandra D'Angelo

Publicado 05 de abr. de 2021

Is there any way to see which users are following which posts or topics?

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    Dave Dyson

    Hi Sandra,

    This can be done via these two API endpoints:

    List Post Subscriptions: Lists the subscriptions to a given post.
    List Topic Subscriptions: similarly lists the subscriptions to a given topic.

    These will give you a list of Zendesk user IDs. To turn those into names, you'll need to use the Show Users API endpoint:
    Show User

    If you're not experienced at writing API scripts, Postman is a tool that can make the task somewhat easier: How do I set up Postman to make API requests to my Zendesk account?

    Hope this helps!

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