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3 Comentários

  • Russell Chee
    Zendesk Customer Care

    Hey Sushmitha,
    I hope you are doing well and taking care of yourself! I just wanted to let you know that I'll be reaching out to you on a ticket so we can work on this together. Please keep a look out for my response and we can dig through what could be going on with your account. All the best!

    Russell Chee | Senior Customer Advocacy Specialist | Melbourne, Australia

  • sushmitha

    Hey Russell,

    sure, thank you! 

  • franklinjosh

    You need to make sure that you've set a valid email address in the widget's settings. Check your browser's error console for Javascript errors, and fix them if you have any. If you are an Elfsight form widget user and have a Zendesk version of the widget, then check that your server supports mail function


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