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View categories in the Zendesk Explore Knowledge Base
Publicado 22 de abr. de 2021
I can see sections, but I can't see categories in the Zendesk Explore Knowledge Base.
Without categories, it's completely useless for analysis.
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2 comentários
ingrid MARIOTTI
Hi ,
That's right , I have the same problem, whitout categories it's useless
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Ryan Boyer
Yes, I agree with this post. We need to be able to filter by categories and pull it as an attribute.
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