Feature request: Ability to bulk delete tags even from Closed tickets

6 Comentários

  • Comentário oficial
    Gaurav Parbat
    Zendesk Product Manager

    Hi Aileen,

    We are considering modifying closed tickets and overhauling the tags management UI. Thanks for sharing your input. We have taken this feature request into consideration for our 2022 plan.

    Thanks,
    Gaurav Parbat

  • Rudolph Beaton

    +100 to this! There needs to an out-of-the-box solution for mass deleting Closed tickets. Forcing us to use scripts or API calls is not user friendly for this task.

    1
  • Vivian Ye

    Rudolph Beaton Hi Rudolph! Do you know where I can find the article on how to delete tickets via API? 

    0
  • Olindo Pasquet

    Hey Gaurav Parbat

    Hope this message finds you well. 

    Do you still consider to implement something like this ? Would be awesome if we could delete old tags that are now unusable.

    Thanks!

    1
  • Ilaria

    Gaurav Parbat,  I also wanted to follow up on this, like Olindo above me. Thanks!

    1

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