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Translator for tickets
Publicado 23 de fev. de 2021
We're aware that there's a feature on the chat that allows customers to type in their native language and this will translate to English, allowing our team to converse with the customer with auto-translation for each end. However, we would like this feature to be introduced also to the ticketing system too! Is this something that could be added?
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2 comentários
Kenny Rohan
HI Zendesk, we would also be interested in such a feature, does it exist?
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Shawna James
Hi all, thanks so much for raising this feedback request and I want to apologize that this has gone without a response for some time. We have released this feature which aims to address the feedback you shared. Thank you again for sharing your feedback with us!
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