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How can I split a ticket natively?
Publicado 22 de fev. de 2021
Hello, I would like to know how to split tickets natively in Zendesk. We have used te Split n Close third part app, but now it's limited its features to premium users, meaning that we would have to pay $3.00 per month per agent just to keep splitting tickets.
I consider that this is a basic feature (others cheaper helpdesks have it built in) and ZD must have a solution for its clients.
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33 comentários
Vicki Irvine
Adding another vote for the functionality to split Tickets within standard Zendesk - it would save a lot of time and hassle doing it manually!
0
Vicki Irvine
Adding another vote for the functionality to split Tickets within standard Zendesk - it would save a lot of time and hassle doing it manually!
0
Vicki Irvine
Adding another vote for the functionality to split Tickets within standard Zendesk - it would save a lot of time and hassle doing it manually!
1