Dashboard "Updates to your tickets" mark checked
Dear sir,
I would like to propose a small improvement to the dashboard, in "Updates to your tickets" section. I find this information very useful, but while clicking on different tickets, I don't remember which I already checked and which not. It would be very nice to have some sign (maybe color change) which would tell me if I already clicked that update. In that case all updates reffering to the same ticket should change color.
Thanks in advance!
Benjamin
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8 years, still no fix.
We've just dropped ZenDesk for another ticketing system.
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I had this thought the other week but didnt look into it.
Its shame this was brought up so long ago and there has been no action.
Adding the ability to dismiss / change colour on updates that you've updated would be great. -
Any update about it? all my agents wants this improvement.
Thanks
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