Wait? Reports are not free?

2 Comentários

  • Kate


    Sounds frustrating. What Zendesk package did you choose when you signed up? I think that will help in determining what is going on with your reports. I don't work for Zendesk but thought perhaps we could find the answer together.


  • Cathy Grim

    Hi Kate!  

    Thanks for the response :-)

    I have Professional, and I think I've figured it out:
    When I first followed the link to "Explore" it said something like "Try Professional for Free" and had a button.  And I was confused since I already had professional, so I tried following all the links to learn more...  Eventually I clicked the "try..." button and it loaded/converted everything for me.

    Have a great day!


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