Web Widget Code Error 'Zendesk Web SDK: Error: Init: Visitor has been banned'
RespondidaI'm getting the following error 'Zendesk Web SDK: Error: Init: Visitor has been banned' when trying to add the Web Widget (Classic) to an external website.
Has anyone experienced this issue before? Or do you have any advice to stop this error from occurring?
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Hi Joanna,
Troubleshooting these errors will require more information, like the subdomain and the test page where the widget is embedded where you are seeing this error. Please send that information by creating a conversation with our advocacy team and they can assist you with troubleshooting things further.
As it may involve account settings, it isn't something we can discuss on the public community posts.
Thanks,
Ramin
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