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Ticket Redaction is unable to redact images or embedded links.
Respondido
Publicado 27 de dez. de 2021
It would be great if Ticket Redaction could also remove images and embedded links.
0
2
Pesquisas recentes
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Publicado 27 de dez. de 2021
It would be great if Ticket Redaction could also remove images and embedded links.
0
2 comentários
Tipene Hughes
Hey Joseph Sibley!
Ticket redaction - including images and links - is available natively when using Agent Workspace. Here's a couple of links that go in to a bit more detail:
I hope this helps! Feel free to reach out with any questions.
Tipene
1
Hello Strac
Hi Joseph Sibley,
Strac automatically detects and redacts images/documents that contain sensitive information like SSN, DL, Passport, Identity Documents, Credit Card, Bank Numbers, and more. You can check it out here: https://www.strac.io/integrations/zendesk
1