Pesquisas recentes


Sem pesquisas recentes

Differentiate guide search results



Publicado 30 de dez. de 2021

We have ~600 articles in our Help Center and we want to one day leverage federated search. We're supporting a product so many terms are similar which is making it more difficult to find content best suited for the situation at hand with keyword search. 

Suggestion: Differentiate suggested search results by visibility setting: public vs. internal and differentiate external articles pulled in via federated search. Highlighting could be done with shading, colour-coded section/category titles, etc. 


1

0

0 comentários

Por favor, entrar para comentar.

Não encontrou o que estava procurando?

Nova publicação