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How to get the agent info in Application.

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suyogAgent

Publicado 07 de fev. de 2022

i am developing a zendesk application using Zendesk Application Framework. I want to get the agent data/agent id of the currently logged in agent for that instance of application in a application. how can i get it using client object.
in short what i want to is to fill the custom field along with the id of agent who filled it using Zendesk application.

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    Chris Sos

    Zendesk Product Manager

    Hi there,

    If you're in support:

    client.get('currentUser')

    Is what you're looking for. This will return information on the user interacting with the app in Support. More details can be found here: https://developer.zendesk.com/api-reference/apps/apps-support-api/all_locations/#get-5

    Hope this helps!

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    suyogAgent

    Thank you so much.

     

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