• Kyle Davis

  • 25 de março de 2022 12:58

  Hi,

   

  If you have Professional, Enterprise, or Enterprise Plus you can do this with Side Conversation Child tickets.

  You can turn this on by going to the Admin Center>Objects and Rules>Settings>Side Conversation>Enable Child Tickets.

  

  Here is a post about Side Conversation Child Tickets.

  https://support.zendesk.com/hc/en-us/articles/4408836521498

   

  Best Regards,

  Kyle

• Eduardo Cunha

  • 25 de março de 2022 19:22

  Kyle Davis how did you set up a dark theme?

• Kyle Davis

  • 25 de março de 2022 19:25

  Hi Eduardo Cunha,

   

  Yes, I installed a browser plugin for Zendesk that has a Dark Mode Theme

  https://growthdot.com/?utm_source=darkmode&utm_medium=referral&utm_campaign=browser.

  There is one for Chrome and Firefox.

• Eduardo Cunha

  • 25 de março de 2022 19:44

  Kyle Davis

  Thanks a lot my friend, I've posted a topic about redirecting chats, do you think you know the answer? 

  Here is the link: https://support.zendesk.com/hc/en-us/community/posts/4474386630810-How-to-redirect-live-chats-of-different-brands-

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