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having notification when a new customer is register

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guillaume zacchello

Publicado 20 de abr. de 2022

Hello this is possible in ZENDESK to have mail notification when a new user is register to the platform, I don't find this feature

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    DJ Buenavista Jr.

    Zendesk Customer Care

    Hi Guillaume,
     
    The following can be done, the user welcome email is sent when the end-user goes through the "Sign up" form to create a profile. You can check our article, Customizing the welcome email and the account verification email for more information about this.
     
    Thank you and have a wonderful day ahead!
     
     
     
    Kind regards,
     

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    Nikki Stockton

    Is it possible to pull a report on "new" users?

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    Dave Dyson

    Hi Nikki,
     
    There's not a way to do this in Explore, but with the free Advanced Search app, you can search for users created after a certain date, and export the results to a CSV file. See Installing and using the Advanced Search app

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