Zendesk Explore: get info from custom objects
Hi there!
For a project we are using Zendesk Sell and we need to customize the "Products" catalog by using Zendesk Custom Objects (sadly it seems we can't directly add Custom Fields to the products).
On Zendesk Explore we want to create reports that include these Products' custom information we have on Custom Objects.
Our question is: Is it possible to get the info about these Custom Objects on Zendesk Explore reports? We don't see an option to use Custom Objects as a Dataset so we are wondering if there's any other way to accomplish this.
Thanks in advance!
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Hey Javo,
I am afraid that currently is not possible to get Custom Objects in Explore. We are working on Custom Objects Version 2 that will be connected with Explore, however, this feature is not available yet.
You will need to use the APIs to gather any reporting you are interested in. Sorry, I don't have a better answer for you now. Please make sure to follow our Announcements page, so you can get notified once a new feature is released.
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Hello Suelem,
When will Objects Version 2 will be available please ?
Without reporting, Custom objects use is very limited
Thanks
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Hello, I am interested in when this will be available as well. Thanks.
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