Ability to have shareable link available without login

2 Comentários

  • Nicole Saunders
    Zendesk Community Manager

    Thanks for posting your thoughts and for using the feedback template, Kelly Sichel

    If other users have similar needs or like Kelly's idea, please up-vote her post and add any other thoughts or details in the comments below. 

  • Casey Birkholz

    This would extremely valuable. We have a lot of restricted content visible to a mix of user segments. Our enterprise-level customers and our independent contractors must log in to view articles in their categories. However, we'd like to make some of these restricted articles accessible via a link so that other users can view restricted articles without logging in to Zendesk. This would be for users who either do not have a Zendesk profile or would not be tagged for inclusion in our user segments. E.g., consumers who use our platform one time or customers of our B2B customers.


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