Ticketing - Collaboration and Message Saving
Hello,
We would like tickets to save the message that we were writing so if we accidentally or purposely leave the ticket the message is saved. Along these lines, it would be nice if we could see real-time typing from our co-workers so we can more easily collaborate on a ticket. (Sort of like google docs).
This would be extremely helpful for us all working from home. We will be able to work more easily together and give feedback quicker.
Thanks!
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Hi Ben -
I see that this is your first post - welcome to the Zendesk Community! Thanks for taking the time to type up and post your feedback. We'll make sure the product manager is aware of it.
If other users have similar needs, please up-vote Ben's post , and provide any additional details or context in the comments below.
Por favor, entrar para comentar.
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