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Is there any way to track link opens in Zendesk tickets?

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Helen Obrien

Publicado 28 de jun. de 2022

Hi, I need to track if the link was opened from Zendesk ticket

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    Growthdot

    We suggest Email Tracking app for this purpose. It has a new link tracking option. You can see who followed the link and when it happened. The app sends notifications with the exact link and time of opening. Also, there is a report page where you check the performance.

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