• Tipene Hughes

  • 29 de julho de 2022 18:52

  Zendesk Developer Advocacy

  Hey Lucia,
   
  Unfortunately there isn't an equivalent to the notify action in Sell. If you'd like to share your use case, we could look in to alternative methods to achieve what you're hoping to do.
   
  Thanks!
   
  Tipene
  
• Lucia Zarbano

  • 1 de agosto de 2022 07:23

  Hi,

  thanks for your reply.

  I have developed a custom app that when an event occurs (in particular, when a deal goes through a specific stage) call an external asynchronosus service and i would that when the service return a response the user received a notification with a popup or other ...

• Tipene Hughes

  • 2 de agosto de 2022 21:21

  Zendesk Developer Advocacy

  Thanks for clarifying for me!

  You might want to take a look at using a modal location to act as a notification in your Sell app. Here's a link to the documentation that goes in to more detail:
  
  https://developer.zendesk.com/api-reference/apps/apps-sell-api/modal/

  Let me know if you have any questions.

  Tipene

• Adnan Ali

  • 28 de agosto de 2022 09:37

  There is currently no equivalent to the notify action within Sell, which is a pity. Please feel free to contact me if you would like me to investigate alternative methods to achieve the results you are hoping for. As a notification in your Sell app, you may want to consider using a modal location as a way to inform your users. There is more information about this feature in the documentation, which can be found here:

  https://developer.zendesk.com/api-reference/apps/apps-sell-api/modal/?_ga=2.38974179.1773827186.1661679246-552103917.1660371909

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