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Display a warning before merging tickets if emails/customer don't match.

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Sam Hoy

Publicado 29 de ago. de 2022

Feedback/feature request: We want the ability to display a warning before merging tickets if emails/customer don't match, to help prevent incorrect merges, especially since they are permanent.

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3 comentários

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    Dave Dyson

    Thanks for this feedback, Sam!

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    Howard Fischer

    Agreed, this would actually be a VERY useful feature. 

     

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    Dimitar Angelov

    I vote for this warning message with both hands, definitely will be very helpful.

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