Update Sell client-side app settings

Hello,

I am developing a Sell client-side app using ZAF. I would like to save a state in app settings to sync across all app users.

The challenge is when I try to call the update app installation end point. Here is a sample snippet

  async function updateAppSettings(key, value) {
    const payload = {
      settings: {
        [key]: value,
      },
    };

    const request = {
      url: `https://${subdomain}.zendesk.com/api/sell/apps/installations/${installationId}.json`,
      method: "PUT",
      headers: {
        Authorization: "Bearer {{setting.ticketingApiToken}}",
      },
      secure: true,
      data: JSON.stringify(payload),
      contentType: "application/json",
      dataType: "json",
    };

    await client.request(request).then(
      (res) => {
        log(res, "info", "Success");
      },
      (err) => {
        log(err, "danger", "Error updating app settings");
      }
    );
  }

This results is error:

403: Proxy error: URI is not proxyable

The token is a Support OAuth token with apps:read apps:write access authorized by an admin and stored as an app secure parameter.

Any help would be appreciated

Update:
I wanted to add that I read this article and I can confirm I am not trying to access a different instance. In fact, the variable {subdomain} is the one returned by the app context.

Eric Nelson

10 de outubro de 2022 18:57

Zendesk Developer Advocacy

Hey Ahmed,

I haven't been able to replicate your issue. Are you passing in any other information as a secure parameter?

Thanks!

Ahmed Zaid

11 de outubro de 2022 03:11

User Group Leader Community Moderator

Hi Eric Nelson

I am not passing any other secure parameters. I have created a minimal reproducible example repo here.

11 de outubro de 2022 13:25

Hey Ahmed,

Thanks for sending this over. I've been able to reproduce your issue, though it's been inconsistent. I'm syncing up with the team who owns the sell portion of the apps framework to see if they already have this bug reported. As soon as I have some more details on next steps, I'll let you know.

Thanks!

11 de outubro de 2022 13:28

Thanks Eric. Much appreciated.

Update Sell client-side app settings

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