Submit ticket via ZAF

2 Comentários

  • Tipene Hughes
    Zendesk Developer Advocacy
    Hey, Aliaksei!
    I've just done some testing on my end and it appears that the 'AgentMacroReference" ticket audit event is created when you add the macro_id property to the body of your request when creating the comment via the ticket API. Can you try that out on your end and let me know if you're seeing the same behavior?
    Let me know if you have any questions!
  • Aliaksei Kislou

    Thanks Tipene, that works.


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