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Adding a new language (Urdish)

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Daliya

Publicado 01 de nov. de 2022

Unfortunately, our company, whose services are used by more than 23 million people, has encountered a language barrier in our HelpCenter. Most clients from Pakistan and other countries where Urdu is a spoken language cannot read it. On behalf of our company, I ask you to add a language such as Urdish.
I don't quite understand why a platform that can have such a wide audience has Hinglish, but not Urdish in its arsenal. Please add the Urdish as soon as possible, and let me know. 

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    Helen Brown

    Zendesk Product Manager

    Hi, Daliya, thank you for your patience on this request. After considering Urdish, we decided not to support it as it is not currently supported by Common Locale Data Repository (CLDR). At this time, we don't support Hinglish either for the same reason. There are many benefits to using CLDR-compliant locales, including ensuring locale-specific data is formatted consistently across our products. If the CLDR compliance changes for Urdish in the future, then we will visit this request. Thank you.

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