Lack of functionalities in Beta Panel Generator vs Classic Panel Generator
Feature Request Summary:
We have seen that there is a new Panel Generator in Zendesk Explore. We would like to get ahead to this new Beta Panel Generator as soon as possible in order to avoid future complications with Classic Panel Generation deprecation.
Here is a list of the things that we found that will not be available in Beta Panel Generator.
- Hiding filters will not be available anymore. Is it planned to enable this in the future? Otherwise, there will be more visual noise in the dashboards and they will be less intuitive, offering worse user experience.
- Filtering by calculated metrics will not be available anymore. For example, how will merged tickets be filtered? From product support is recommended to use a metrics filter because the tag filter is not working OK.
- Legend is not available anymore.
- Export options.
- Renaming panels.
- Font and color customization, losing the customization of the reports.
Business impact of limitation or missing feature:
We consider that this list of lack of features has high impact, so it will be important to have a clear image of next steps and roadmap regarding each item in the list.
Other necessary information or resources:
This request is based on the following article: https://support.zendesk.com/hc/en-us/articles/4438792937114-Comparing-features-available-in-the-dashboard-builder
Thank you for your attention,
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