Possible to edit "submit a request" page?
hey all, could I get some help on this?
1) Can the submit a request (here) button be edited to link to a different website instead? We intend to funnel users into our website instead of creating a ticket on Zendesk.
2) Is it possible to edit the contents of the submit a request page (here)? The intention here is to remove the text and inform users to head over to our own website.
Please, follow the below steps
For Point 1
1.1 Go to the Header.hbs file and search for the following class "submit-a-request".
1.2 After getting the targetted class now replace the content inside the "li" tag with the current one
<a href="URL Where you want user to redirect on click" class="submit-a-request"> Submit a Request </a>
Below is the screenshot for the same
For Point 2
2.1 Go to the new_request_page.hbs file and remove the code as shown in the below screenshot with the content you need to show
Let me know if it solves your issue
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