Reporting for data found in Ticket Events
I want to scrape some of the values from the events from our existing Zendesk tickets. I'm looking for someone who can teach me how to do this.
I found this link from Zendesk Community:
https://support.zendesk.com/hc/en-us/community/posts/4410685338906/comments/4411084668570
This is the article on how to do it:
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Hi Patrick,
The Ticket Audits API is certainly useful for this purpose, especially when there are specific tickets you're looking gather this data from. Can you share what challenges you've experienced?
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