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CSAT Surveys Validity Timeframe
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Publicado 04 de ago. de 2023
Is there a maximum number of days a customer can respond to a survey?
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Pesquisas recentes
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Publicado 04 de ago. de 2023
Is there a maximum number of days a customer can respond to a survey?
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1 comentário
Arianne Batiles
Hi Ricardo Tolentino,
The survey link expires after 150 days. In addition, the link will no longer work if the ticket is in Closed status, Archived or Deleted.
Hope this helps!
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