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Bot WhatsApp problem

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Guest Experience Admin

Publicado 09 de nov. de 2023

How to make the forms work on WhatsApp and I want to make the bot message delay on WhatsApp. How do I do that?

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    Hiedi Kysther

    Zendesk Customer Care

    Hi Guest Experience Agent!

    If you'd like to add your forms in WhatsApp, you may follow this article: About the bot builder, Understanding Answer step types this article will guide you on how you can create a bot to show your Ticket Form. 

    Also, what do you mean by "make the bot message delay"? Could you guide me to your target workflow? 

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