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Formatting a Custom Field's "Description shown to customers" Box

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Mark Fly

Publicado 25 de jan. de 2024

I am trying to format a description for a custom field added into a form. Currently the box removes any spacing, etc as shown in my screenshot. I only want to this applicable to this field. Is this possible?

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    Zendesk (Teste)

    Mark Fly

    You can't format a description via the Admin interface, but there is a workaround written by a community member that I've already used, and may be useful to you.

    Try this >> 
    https://support.zendesk.com/hc/en-us/community/posts/4409506955418/comments/4807781397530

    Hope this helps you!

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    Mark Fly

    Hi Luiz,

     I did see that but, unless I am wrong, the solution would add to all fields as we use Copenhagen theme and I only want it on one field? Thank you!

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