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dissociation of client directories

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svetlana CHITOROAGA

Publicado 08 de fev. de 2024

Hello, I find myself in a complicated situation I have 2 completely separate lines for 2 antities and in no case, the agent, on the other hand the directory of the 2 lines is mixed, we cannot dissociate them, which poses a problem, each line should have its own directory, both for practical reasons and also for confidentiality reasons, is there an option provided for this?

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    Paolo

    Zendesk Engineering

    Hi Svetlana,
     
    We would need more information about your concern. I've created a ticket on your behalf and one from our Support Team will reach out to you as soon as possible. Thanks!
     
    Best,
    Paolo | Technical Support Engineer | Zendesk 
     

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