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I need reporting suggestions for Answer Bot on WebWidget Classic

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Alyssa Truesdale

Publicado 22 de fev. de 2024

We are using AnswerBot on the Web Widget classic.

 

Has anyone found useful reports to figure out what your users are looking for and what is being recommended? We are trying to prove the value of the bot but having a hard time doing so.

I would love some help in building out a useful report!

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    Brandon Tidd

    Zendesk LuminaryUser Group LeaderThe Humblident Award - 2021Community Moderator

    Hey Alyssa,

    Check out this post for more direction on this concern.  Hope this helps!

    Brandon

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